There are no refunds. This includes, but is not limited to, gift certificates, introductory specials, private lessons, wedding lessons, wedding/lesson packages, choreography/showcase fees, dances, clinics, or on or offsite private or studio group classes. There are no make-up introductory specials, private lessons, wedding lessons, clinics, dances, or on or offsite private or studio group classes if you do not show up for your scheduled class.
(This does not apply to calls within 24 hours to reschedule or reasonable emergencies handled at the discretion of DWTDS.)
Why did this change/why do you have this policy? For those of you who have been with us, you know that we have always had a fair refund policy for all that we offer at DWTDS. With the changes and effects of dealing with COVID and the aftermath, we have made the decision to implement a no refund policy. We do, however, stand behind our services, and should you not be 100% satisfied, please contact us and we will work with you to come to a positive resolution.